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Owned and operated by KN Stores, our team is ready to help with orders, product questions, or planning your perfect outdoor space.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your pergola, gazebo, or furniture set ships, you will receive a confirmation email with tracking details. You can also check your order status anytime by logging into your account on our site.
What is your return policy?
We offer 30-Day Returns on qualifying items. For full details on eligibility, conditions, and how to initiate a return, please refer to our Return Policy page.
Can I exchange an item for a different size or style?
We are happy to help with exchanges within our 30-Day Returns window. Simply contact us with your order number and the item you would like instead, and we will walk you through the process.
What materials are your pergolas and gazebos made from?
Our pergolas and gazebos are built with weather-resistant materials designed to withstand sun, rain, and seasonal changes. Each product listing includes detailed material and construction specifications for your reference.
How do I know which patio furniture set fits my space?
Each product page includes full dimensions and recommended space requirements. If you need guidance choosing between sets for your deck, patio, or garden area, our team is glad to help you find the right fit.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
We aim to answer every question within one business day so your project stays on track.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Premium Craftsmanship
Every pergola, gazebo, and furniture set is built with weather-resistant materials for lasting outdoor enjoyment.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S., with handling in 1 to 3 business days.
